Returns & Exchanges Policy
At Tosca Travelgoods, we want you to travel with confidence, which is why we offer a 30-day return window for any unused items in their original packaging. Please ensure all tags are attached and the product is in its original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to our returns portal using your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your luggage or accessories in their original shipping carton, ensuring all protective materials and tags are included.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.